Your new piece of jewellery is designed to stand the test of time, becoming a cherished keepsake for future family generations.
We take immense pride in the craftsmanship of every jewellery piece sourced from us. Each item undergoes rigorous quality control tests, ensuring it meets the highest standards.
To further assure you, we provide a lifetime warranty against manufacturing discrepancies. Should your item exhibit any manufacturing flaw, we commit to either repair or replace it at no additional cost.
Our warranty doesn't cover excessive wear and tear, physical abuse, either accidental or otherwise and loss of gemstones. If the item has been altered or resized by the client, another jeweller, or any third party, the warranty is voided.
We strongly recommend securing independent insurance for your jewellery. This will safeguard against potential loss, theft, or damages not encompassed by our warranty.
An insurance valuation accompanies every piece of jewellery you purchase from us. This can be presented to your home insurance provider or a dedicated jewellery insurance firm. Should you require further details, don't hesitate to reach out.
For a comprehensive understanding of warranty exclusions, please refer to our Terms and Conditions.